Shipping policy
Shipping
Each DNH piece is made to order, created uniquely for you.
Please allow 3–6 business days for your Identity Map to be designed and produced before shipment.
Once your order has been dispatched, estimated delivery times are:
- Worldwide: 7–14 business days
Shipping times may vary depending on your location, customs processing, and external carrier delays.
You will receive a confirmation email with tracking information once your order has been shipped.
A Note
Thank you for your patience and understanding.
Each piece is created just for you, and we take great care in every step of the process—from creation to delivery.
If you have any questions at any time, please feel free to reach out to us at info@dnhtokyo.com. We are always here for you.